Forum Discussion

navfern03's avatar
navfern03
Copper Contributor
Jun 25, 2021

Terrible mic quality on teams even with a good microphone

I have a RODE NT-USB microphone and use it on teams, however the quality in calls is terrible. I have tried every troubleshooting step possible to no avail. On discord the mic is perfect and no issue...
audio recording
Calling
Microphone
T
Teams Calling
ThereseSolimeno's avatar
ThereseSolimeno
Icon for Microsoft rankMicrosoft
Jun 30, 2021

Hi navfern03  First I would comment that you'll want to check to see if this device is on the Teams-enabled list. Microsoft Teams enabled devices

 

Second, since there has been no response yet from this community, I recommend that you contact Microsoft support or answers.microsoft.com, where support agents are available to help troubleshoot issues until resolution.

Resources