Forum Discussion
Mauro200
Nov 10, 2020Copper Contributor
Unable to admit people waiting in lobby
Hello, Since few days we are experiencing issues in admitting external users from the lobby. Even when clicking admit nothing happens. External people are going to lobby even if the meeting has been...
TomUnderWords
Jan 28, 2021Copper Contributor
HiMauro200 , I've been experiencing exactly the same thing. If you have figured out anything since please do let me know. Thanks
MH_CARD
Oct 21, 2021Copper Contributor
TomUnderWords we've tested this issue as well with one external user who tried to join a Teams meeting from a browser. Both the reject and accept button wouldn't work. He tried to join the Teams meeting with several different browsers. Same result, both the admit and deny options failed.
What I discovered is, that if he tries this again from a private browser window we can admit him. It's not a real solution, but at least the workaround worked for us.