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Kerrie007's avatar
Kerrie007
Copper Contributor
May 01, 2020
Solved

Unable to Expand images

Myself and colleagues are encountering an issue when trying to expand an image (using Microsoft Teams Version 1.3.00.8663 (64 bit) app on a pc). Clicking on the image results in the background darken...
Expand
images
Pictures
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  • Rob Ellis's avatar
    Rob Ellis
    May 01, 2020
    Try signing out of the desktop app, then sign back in again (rather than just quitting the app).
Rob Ellis's avatar
Rob Ellis
Bronze Contributor
May 01, 2020
Does it occur in the web app, or only on the desktop app?
Kerrie007's avatar
Kerrie007
Copper Contributor
May 01, 2020

Rob Ellis Just tested and it works fine in the web version, and also works fine on my mobile (Android app) so looks like this is localised to the Desktop app 

  • Rob Ellis's avatar
    Rob Ellis
    Bronze Contributor
    May 01, 2020
    Try signing out of the desktop app, then sign back in again (rather than just quitting the app).
    • Kerrie007's avatar
      Kerrie007
      Copper Contributor
      May 01, 2020

      Rob Ellis I can't believe it was as simple as that 😄 I have turned it off and restarted my machine multiple times but never actually 'signed out' of Teams. Thank you - problem solved. 

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