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We couldn't schedule the meeting. Please try again later
Hi, One of my coworkers keeps getting the following error when trying to schedule a Teams meeting in outlook: "We couldn't schedule the meeting. Please try again later." I'm aware there are a lot ...
I have solved the issue by the following steps
- Turned of the teams add on
- Restart outlook
- Turn on the teams add on
- Restart outlook.
Still no resolution to this problem?
Like others in this thread, the very un-informative error "We couldn't schedule the meeting. Please try again later." remains, despite installing Teams again.
Please make sure that you’ve signed into Outlook and Teams with the same account. And you go to Teams admin center to check if the required options are selected:
In addition, you can also ask the 2 users to repair the Office 365 suite to check if the issue persists.
OK, soooo... something I must have missed in the literature (ha ha who has time for instruction manuals, right?) is that it WONT'T WORK IF YOU ARE NOT ON AN EXCHANGE SERVER.
So much time wasted. Why does Microsoft still, FORTY YEARS AFTER DOS 1.0, write cryptic, unhelpful error messages?
And I suppose Outlook.com accounts aren't "the correct kind of Exchange Server." My primary account is an Outlook.com account.
> Please make sure that you’ve signed into Outlook and Teams with the same account.
Heh... well that made the error message come up instantly instead of after a 5-10 second delay 😡
> And you go to Teams admin center to check if the required options are selected:
I have no idea how to go into the "admin centre" of which you speak...?
Also someone in an earlier post mentioned going to "Teams Avatar at top right" and checking settings there - also no idea what that refers to. In fact I find nowhere to make any meaningful administrative changes to Teams. What am I missing?
I am seeing this error message on a single PC in a company that has successfully been using Teams since shortly after COVID lockdown started - probably 30 people working just fine, just this one user having the issue. And I just spent an exciting weekend wiping the entire PC and reinstalling, only to get the exact same error.
Does it require a particular version of Windows? This PC is running Windows Home Single Language whereas the rest probably have Pro or maybe the regular Home (Home Premium?) not SL - not verified, no way to do that in anything less than a long, long time.
Deleted wrote:Please make sure that you’ve signed into Outlook and Teams with the same account. And you go to Teams admin center to check if the required options are selected:
In addition, you can also ask the 2 users to repair the Office 365 suite to check if the issue persists.
Mine is a personal account. It appears I have no access to the Teams Administration Center.
My Outlook account configured on the Outlook (desktop) application is an outlook.com account. It's the same account into which I log in, to access MS Teams.
I repaired Office 365; not the "quick repair," but the full repair. However, following the repair I find the problem still exists.
Ahh, you are using a personal account...
First thing, if the email used to sign in to Teams is not a MICROSOFT account (@hotmail, @outlook, @live, or @ a paid-subscription's email address), then given the tests I just ran, it will not allow you to use Teams to schedule, nor to email.
For instance, in my testing, I have an MS Teams account that logs in with an @gmail.com email address. I even have that @gmail account invited as a Teams guest into my corporate account. When I logon to Outlook.com web page with that @gmail address, then any calendar item I set and any email I send via the web page are not received by the recipient, nor do I get an error message from MS in the web page's inbox (although the sent folder shows the items as sent, and the calendar appointment shows on the web page).
So, at this time, if your Teams account a non-paid subscription and does not use a Microsoft account like @hotmail, @outlook, @live , then my tests currently show that you will be unable to schedule meetings via MS Teams or via the web or desktop apps.
If you are using a "Teams Free (non-paid subscription)" with a personal Microsoft account (@hotmail.com, @outlook.com, @live.com) to sign in to Teams, then you can only schedule via the web page (outlook.com or hotmail.com) and it does so using Skype. This means your corporate invitees will have to join the meeting with Skype. I'll cover the "easy" method for invitees to join in a moment.
So, as a test, I used my personal Hotmail account and the MS Teams app lacked a calendar option altogether. However, my Hotmail.com (same as outlook.com & live.com) web page logon's Calendar did allow me to properly send an invite to my corporate account as a Skype meeting.
I did this via the Hotmail web page at top left clicking the grid (menu) > CALENDAR > NEW EVENT > in popup bottom right click MORE OPTIONS > at center of that popup click SKYPE MEETING (paid Office 365 subscribers instead see "Teams Meeting").
I was able to start the meeting with my Hotmail web page's Calendar appointment.
If the invitee has the paid subscription of Skype for Business then it should go smoothly for them.
Otherwise, when they click their calendar to join the meeting, then a webpage launches. To make things easy, they can just join as a GUEST and will not have to install anything (it initiates as just a text chat, so at top right you can click the Camera or Microphone to start a "call" and then the other participants need to click at top right "join call").
Whewh... That was a lot of testing.
John!
