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vincent_oliviers's avatar
vincent_oliviers
Copper Contributor
May 20, 2020
Solved

We couldn't schedule the meeting. Please try again later

Hi, 
One of my coworkers keeps getting the following error when trying to schedule a Teams meeting in outlook: "We couldn't schedule the meeting. Please try again later."
I'm aware there are a lot of posts about this allready, but none of them gave me a solution for my problem. 
He's signed in to the same account in teams as his office account selected in the outlook settings. 
Anyone have an idea on how to fix this?

Thanks in advance!

outlook
teams
  • Damien_Dassen's avatar
    Damien_Dassen
    Jul 02, 2021

    I have solved the issue by the following steps

     

    - Turned of the teams add on

    - Restart outlook

    - Turn on the teams add on

    - Restart outlook. 

  • johnneu's avatar
    johnneu
    Brass Contributor
    Nov 24, 2020

    vincent_oliviers 

    To fix Outlook's Calendar's new MS Teams meeting message, "we couldn't schedule the meeting"

    1. Login as the user & do all the follower AS THE USER

    2. Kill/Quit Outlook.  Kill/Quit MS Teams.
    3. Again install MS Teams (there is no need to uninstall first) via MS website:          https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app
    4. Launch Teams, at top-right click the MS Teams avatar > check for updates > ..wait almost 2 minutes and at top center of Teams screen it likely will state, "We've updated the app. Please refresh now" at which time please click that message to relaunch Teams.
    5. After Teams FULLY opens up (which usually takes 15 seconds after the Teams app window opens), then launch Outlook.
    6. Wait about 30 seconds and go to the Calendar and then the Teams icon should be present & should function properly again.
    John

      • Alamnyc's avatar
        Alamnyc
        Copper Contributor
        Mar 29, 2022
        How did you fixed the meeting issues?
    • BDBLUEBYRD0's avatar
      BDBLUEBYRD0
      Copper Contributor
      Nov 30, 2020

      johnneu 

       

      didn't work for me - still get same "we couldn't schedule the meeting. try again later' nonsense - 

      • johnneu's avatar
        johnneu
        Brass Contributor
        Mar 03, 2021

        BDBLUEBYRD0 

        What version of Office are they using? 
        Our employees are on Office 2016 as a local PC install and also Terminal Server installations - both work.

        Also, for testing, have the user log on via the web to Outlook.com as their Active Directory user ID and primary domain (i.e. ficticious bgates@Microsoft.com).  Then have them go to the web's Calendar and try scheduling a "New Event" a Teams there (the "Teams" slider is located the center of the popup).

         

        Let us know how it goes.

  • breakfix_ninja's avatar
    breakfix_ninja
    Copper Contributor
    May 23, 2020

    vincent_oliviers 

     

    I'd suggest to isolate further the issue by accessing the web counter-part by then you'll be able to figure it out if the issue reside on profile-level or desktop-level.

     

    • Create meetings in Teams web
      • Teams.microsoft.com > Calendar Icon > create a meeting
    • Create meetings in Outlook on the web(formerly OWA)
      • outlook.office365.com> Calendar Icon > create a meeting

    Polite as usual,

    BFN

     

     

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