Forum Discussion
Solved
Whiteboard showing of for some users and not others
We recently turned on Whiteboard for our users. In Teams, however, we are having a weird issue that I cannot trace. I have some users who have the Whiteboard option when they go to share, and others ...
sellersk Hi, I've had the exact same issue where we (some users) had to manually start the Whiteboard app outside of Teams for it to appear. Not the optimal approach perhaps but solved the issue for the time being. Not heard of any problem with it since.
Thank you Christopher,
Yes Whiteboard is on for the users affected. We turned it on for all users but I did go back in and check for individual users.
Thanks
Then it could be what ChristianBergstrom suggested. Trigger it outside the Teams meeting and see if it appears for those users
Best, Chris
Best, Chris
