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fensoft
Copper Contributor
Nov 04, 2022
Solved

XXX needs to accept your chat request before you can send your next message

Hi,

 

I've added some users of my old organization. I can chat with them but after 5 or 10 messages, I can receive messages but can't send anymore.

 

What can I do ?

  • fensoft I assume you haven't had replies, the person at the other organization needs to Allow chat to you, it's a mechanism that protects them from unwanted messages. They will be able to see the first few messages you sent to verify it really is you, then they get a button to accept.

  • fensoft I assume you haven't had replies, the person at the other organization needs to Allow chat to you, it's a mechanism that protects them from unwanted messages. They will be able to see the first few messages you sent to verify it really is you, then they get a button to accept.

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