Forum Discussion
michael_baldwin
Apr 01, 2020Copper Contributor
You don't have access to this org in Teams.Select another org, or contcat your admin
This user is within my organisation and not a guest but when she tries to open Teams we get You don't have access to this org in Teams.Select another org, or contcat your admin She was a member...
VasilMichev
Apr 01, 2020MVP
Send her a "deep link" to one of the teams within your own organization, should look something like this: https://teams.microsoft.com/_?tenantId=xxxxxxxxxxxx#/conversations/General?threadId=19:09e29188f03d4023bc513395542f704e@thread.skype&ctx=channel
See what happens after she clicks on it.
michael_baldwin
Apr 03, 2020Copper Contributor
Hi VasilMichev
Also when she tries to sign in it still knows about the other org even though we removed this from her profile?
- VasilMichevApr 03, 2020MVP
Well you do have the "tenant picker" visible on the second screenshot, so just select your "home" tenant there.
- michael_baldwinApr 03, 2020Copper ContributorHi - It just takes ages and then fails to sign in. It basically then says the same message but with the different organisation.
- VasilMichevApr 03, 2020MVP
Get her to sing-in into a Private session in the browser and use the same URL.