Forum Discussion
Jason_Pruim
Microsoft
MicrosoftAny guidance on when to use a Shared channel vs. a Guest account?
Looking at when one may work better than the other.
One mega-important thing to remember is data governance.
As a guest user, each guest gets his/her own account in YOUR organization. At signup the gues accepts your rules, does your authentication, etc.
In a shared channel your org simply trusts the other guy's org but there is no formal OK from the individual user. The external user simply comes over to your place with his/her own credentials.
At no point in time, the external user has to acknoledge YOUR rules.
For users in countries like Germany this can have major implications. Not only regarding privacy but for example by the fact, that the user's data is stored someplace else than the user's tenant.
After all, the shared channel is NOT hosted on both tenants but just by the "inviting" side.
As a guest user, each guest gets his/her own account in YOUR organization. At signup the gues accepts your rules, does your authentication, etc.
In a shared channel your org simply trusts the other guy's org but there is no formal OK from the individual user. The external user simply comes over to your place with his/her own credentials.
At no point in time, the external user has to acknoledge YOUR rules.
For users in countries like Germany this can have major implications. Not only regarding privacy but for example by the fact, that the user's data is stored someplace else than the user's tenant.
After all, the shared channel is NOT hosted on both tenants but just by the "inviting" side.
