Forum Discussion
New Teams Client is crashing when Jabra Evolve 75 Headset is muted by putting the microphone up
We have a strange issue with the new Teams client. When the Mic is put up, the headset is actually muting Teams. However, with the new Teams client, if the headset is put Teams crashes sometimes...
Since yesterday my New Teams is even more unstable than before: It crashes without touching the microphone arm of my Jabra headset in calls/meetings and even crashed once without a call.
This morning when Teams opened via autostart it crashed right there and my Jabra was still in the charging stand and off.
Current version: 24004.1307.2669.7070
There is a reddit thread on this issue as well.
Someone said it's stable with:
Microsoft Teams version: 24004.1309.2689.2246(preview)
Client version: 49/24010419121
Someone said it's stable with:
Microsoft Teams version: 24004.1309.2689.2246(preview)
Client version: 49/24010419121
- Version 24004.1309.2689.2246 is no longer preview and instead GA (atleast I have this version since this monring).
I've tried to forcefully crash my teams with muting/unmuting and it works like a charm for me. No crashes.- Same here - since yesterday also on the new version.
No crashes so far.
Guess that's it. 🙂 - Same for me on 24004.1309.2689.2246, updated this morning.
Validated with a 3 hours meeting without any Microphone issue ! \o/
On a client computer, it solves me the pain to update the client one or twice a day or when it crashed. I used the client msix 24052.1000.2712.399 and it was going back one the "latest update" in 24004.1307.2669.7070 😞
It is strange to consider a lowest version as an update and apply it without noticing...- Got confirmation from Microsoft that version 24004.1309.2689.2246 is the client resolving the crasch issues
- I have exactly the same issue with Teams version 24004.1307.2669.7070
Jabra evolve 75 + usb dongle 370.
As a workaround : direct bluetooth connection with the computer.
