Forum Discussion

edmund_davis's avatar
edmund_davis
Copper Contributor
Apr 12, 2023

Viva Connections Icon

Hi - there seems to be an issue in "New Teams" where the Viva Connections Icon is not properly rendered in the desktop client.  The web client and current/legacy client show the icon correctly.   

Here is an example (in this organisation, Viva Connections is called "Grand Central").

Please can you get this fixed?

New Teams client
viva connections
  • Mikey-KW's avatar
    Mikey-KW
    Copper Contributor
    Oct 26, 2023
    Experiencing exact same issue with our customers who are now starting to switch over to "New Teams" and experiencing this. Still needs a fix from Microsoft by the looks of things.
  • TSBenz's avatar
    TSBenz
    Copper Contributor
    Oct 05, 2023
    I see the last post in this thread is from July 2023 and no posts / responses from Microsoft. It's October 2023 and we have the same issue.

    We're prepping for the new Teams client org wide rollout and our custom branded Viva Connections app icon is broken in the new Teams client.

    Did anyone find a resolution for this issue?
  • MSchmittnaegel's avatar
    MSchmittnaegel
    Brass Contributor
    Jul 06, 2023

    Same here in the new Teams client:

    I haven't figured out how to open the DevTools in the new Teams Client, so I don't see how we should debug this without MS 😞

  • philmaynard_wap's avatar
    philmaynard_wap
    Iron Contributor
    Apr 28, 2023

    Thanks for raising this issue edmund_davis 

     

    We're having the same problem here with our Viva Connection app branded with a custom icon and name (Compass)

     

Resources