Forum Discussion
diviljain07
Sep 24, 2024Copper Contributor
Outlook for Mac crashes at launch on macOS Sequoia 15.0
Hi, Since updating my macOS to Sequoia 15.0, Outlook crashes immediately after opening. A few days ago, Word and PowerPoint were also crashing upon startup, but they are now working normally. ...
- Nov 13, 2024
Hey guys!
Outlook is working fine after updating MacOS to v15.1 and outlook to v16.91. Thanks for all your suggestions.
wesredman
Oct 23, 2024Copper Contributor
diviljain07 I had to actually go back to the legacy version of Outlook as it keeps crashing on the new version. I had to re-enter all the accounts that were in the new version. Miss the profile part, but was the only way I could get outlook to work with new OS.
jorgesampaio2024
Oct 26, 2024Copper Contributor
wesredman I have a macbook air M1 and tonight it installed Sequoia and now my Outlook Mail with years of emails organised in folders etc has reverted to an initial installation! legacy/not legacy doesnt bring back my accounts and thousands of emails... I have no idea why this has happened! Any suggestion? the bulk of my emails must be somehwre I can retrive them?
thanks
- RichardH90Oct 26, 2024Copper Contributor
The only thing I have found that is helpful is to not open Outlook in Safari. Instead download the Outlook for Mac app on the Microsoft website and put the app on your toolbar at the bottom of the screen. Open Outlook from the app, not Safari. The appearance is a slight bit different but basically the same and the app works as well as Outlook did before I installed Sequoia 15.0.1.
- jorgesampaio2024Oct 27, 2024Copper Contributor
RichardH90 I already have the app installed and available from my dock for years... thanks