Forum Discussion
diviljain07
Sep 24, 2024Copper Contributor
Outlook for Mac crashes at launch on macOS Sequoia 15.0
Hi,
Since updating my macOS to Sequoia 15.0, Outlook crashes immediately after opening. A few days ago, Word and PowerPoint were also crashing upon startup, but they are now working normally.
I am unable to use the “Contact Support” option in the Outlook app, as it freezes within 5 seconds of launching.
What is the solution for this?
I request someone from the Outlook support team to get back to me at the earliest, and I will share all the error reports.
Thanks.
Hey guys!
Outlook is working fine after updating MacOS to v15.1 and outlook to v16.91. Thanks for all your suggestions.
- mystie3kCopper ContributorSame issue here. Talking with apple support I am able to boot into safe mode and then use office, or I can use office when not logged in. But the problem persists when I am in normal boot (M3 MB pro) and sign in to office and use one drive. Conflict seems to be somewhere between MacOS and Onedrive
- diviljain07Copper Contributor
Even I’ve been in touch with Apple Support and followed their instructions, including uninstalling and reinstalling the apps, but the issue persists. I also booted into safe mode: Outlook works normally in safe mode, but Word does not. When I created a new user account, all apps worked fine. Apple Support performed a few other steps via remote access, but the problem remains unresolved. Have sent them all the error reports as well. They have now requested assistance from Microsoft.
- RaadghastCopper Contributor
Apps worked except I couldn't login on my hotmail account in Outlook. Now tried the New Outlook and all seems fine, especially after a new update from MS
Cheers
Raadghast
- diviljain07Copper ContributorUpdate 24/09/2024 : Microsoft Word application is also facing the same issue.