Forum Discussion
dhendrix24
Aug 07, 2019Brass Contributor
Outlook Password prompt disappears quickly
Good morning everyone, Over the past several months we've been experencing a very random issue where Outlook loses users credentials, and then when loading Outlook it prompts for the password, bu...
- Aug 16, 2019
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
cambunch
Jun 14, 2021Copper Contributor
We recently switched from GoDaddy to Microsoft for our Office 365 subscriptions and had this issue trying to get all our users logged back in. Despite trying multiple registry changes, including those listed here, it was an easy fix that ahuli12 and jsyrovat pointed out:
Windows 10 Settings > Accounts > Access work or school > Disconnect
Windows 10 Settings > Accounts > Access work or school > Disconnect