Forum Discussion
dhendrix24
Aug 07, 2019Brass Contributor
Outlook Password prompt disappears quickly
Good morning everyone, Over the past several months we've been experencing a very random issue where Outlook loses users credentials, and then when loading Outlook it prompts for the password, bu...
- Aug 16, 2019
Ash365 I was able to resolve this issue by adding the following registry keys
Credit to this article also
https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, create a DWORD value named EnableADAL and set it to zero.
- Under the same registry key, create a DWORD value named DisableADALatopWAMOverride and set it to 1
veny83
Apr 16, 2022Copper Contributor
dhendrix24I had two email accounts on my outlook app, once I removed the one which I was not using, the frequently appearing dialog box did not reappear.
Go to File-> info -> account settings ->email(tab) -> select the extra email account and remove it.
For long I didnt know which program was causing this frequent dialog box which was very annoying. Once I found that it was OUTLOOK, I remembered that recently I added an additional account and then this problem started to come. Hopefully now it doesnt reappear. fingers crossed.