Forum Discussion
Danitro
Nov 29, 2024Copper Contributor
Problems with Quick Steps in Outlook New
Sure! Here is the translation: "I am having issues with Quick Steps in the new version of Outlook. I have recreated them, but they appear blocked or as if they cannot be executed. However, sometimes...
- Dec 13, 2024
If a quick step has an Action in it that cannot be applied to the currently selected email, it will be greyed out in the Ribbon. For example, if a quick step Unpins an email, it will be greyed out unless the current email is Pinned.
kyazaferr
Dec 02, 2024Steel Contributor
Check for Updates:
- Go to File → Office Account → Update Options → Update Now.
- Ensure you’re running the latest build of Outlook.
Updates often include bug fixes for features like Quick Steps.
Verify Quick Steps Functionality
- Switch to the Classic Version (if possible):
- If you're using the new Outlook, you can revert to the classic version:
- Toggle off the "Try the new Outlook" switch in the top-right corner.
- Check if Quick Steps works as expected in the classic version.
- If you're using the new Outlook, you can revert to the classic version:
- SimplifiDec 13, 2024Copper Contributor
If a quick step has an Action in it that cannot be applied to the currently selected email, it will be greyed out in the Ribbon. For example, if a quick step Unpins an email, it will be greyed out unless the current email is Pinned.
- DanitroJan 02, 2025Copper Contributor
"That's correct, I removed the unpin activity within the quick step and it activated them, thanks."