Forum Discussion
ChuckMT
Feb 10, 2024Copper Contributor
Rules in New Outlook
Was very interested in trying the new Outlook. But cannot live without rules and your instructions make NO SENSE For Me this does not give me these options I was really interested int testin...
MVR-WVH
Feb 10, 2025Copper Contributor
I just started recently with the New Outlook, and to my surprise the option to create rules has disappeared.
The solutions I get, like the one above is not available when I try it.
Click "Settings" , Select Mail > Rules is not available in the options list.
And this is also for a lot of other functionalities that where available in the classic Outlook like e.g. the Archive settings, ...
Microsoft: DO something about this.
- Hornblower409Mar 08, 2025Brass Contributor
https://answers.microsoft.com/en-us/outlook_com/forum/all/new-outlook-doesnt-have-rules-option-where-did-it/719c9ddb-1e46-4fce-8426-cb5b15cdc4ef
"In Outlook (New). Only mailboxes with Microsoft domains like Outlook, Hotmail, live, msn can create rules. Other mailboxes with non-Microsoft domains cannot use rules."
- DmedvesekMar 05, 2025Copper Contributor
This is really frustrating. The new Outlook has so many drawbacks compared to the old version, and I don’t understand why Microsoft doesn’t fix it. It becomes a significant issue if there are no rules. Another feature that’s missing in emails is the “attach file” option. In the old version, when I clicked on it, I would get a list of recently used files, but that’s gone now. I’m not sure if there’s an update available, but it’s really frustrating.