Forum Discussion
sheelaghoneill
Feb 26, 2025Copper Contributor
Using IMAP login on Outlook mobile app not working
I have a website and email account hosted with Siteground. I used the IMAP and SMTP settings to login to Outlook. This is successful on the Windows desktop app but is not working on the iOS iPhone Outlook app. I am 100% using all the correct settings as they were confirmed by both Siteground and Microsoft chat support although they couldn't fix the situation. I tried uninstalling the Outlook app which also didn't work. Does anyone have any idea how to fix this?
- LisaHendricksonBrass Contributor
Try changing the outgoing port settings, I try a mix of 465, 587, 25, 2525. It's possible the phone will not accept the same settings as Outlook desktop does. Did you also try auto setup?