ICYMI: New Partner Blog | Updated partner benefits

The Benefits Guide is the source of truth for benefits within the Microsoft AI Cloud Partner Program. The Benefits Guide published on August 6, 2024 states which benefits will be added to existing active offers. I've attached the guide to the bottom of the post. 

Hi JillArmour 

We are very appreciative of the addition of these new benefits, but we seem to be caught in a time trap regarding the retirement of the MAP and the new Partner Launch Benefit plan. Our renewal date was in December 2024. Because MAP was being discontinued, we chose a Partner Success benefit. Shortly thereafter, the addition of new products was announced in early January, with a top-off date of January 22 for these additional items.
Since January 22, partner center shows only two new items were topped off - Entra ID P2 and Defender for Endpoint P2. Items such as Power Apps Premium and Power Automate Premium were not added.
For those of us who went along with the change to the Partner Launch Benefit plan as recommended by MS in December, we do not have 4 of 6 new items for the rest of 2025. However, for anyone who bought the new program on January 22, 2025, or later, the new items are available. In effect, this creates a price disparity/value for 11 months for the loyal early adopters.
We have tried to resolve this through a ticket, Case 2501280040008178 , but the support person did not have a path to resolution other than us canceling the current plan and buying it again, effectively paying twice, for the same Dec to Dec subscription period.
Can Microsoft top-off all the new additions to the respective new partner plans, even if they were bought before the announcement date? It has been done for two out of the six products mentioned above. 
 
Thank you and kind regards.

We also have the problem of having missing licenses:

Windows Server Standard – Per core (2025)

Windows Server Datacenter – Per core (2025)

Windows Server CALs (2025)

Windows Server Remote Desktop Services (RDS) CALs (2025)

and SQL Server is still sql server 2019 where it says online,  that it should be version sql server 2022 instead.

I do understand that it takes some time to change/update the license versions, but we as a partner cannot sell things to customers we cannot use/test/install ourselves  beforehand.

It would help a lot to have information about upcoming changes and timeline.

Maybe someone has a clue on if/when this will going to happen.

thanks 

Hello Jill,

now I received a message from the Microsoft partner support team that they have general issues with four of the new benefit SKU in Europe and are working on a solution.
This affects Teams Enterprise, Microsoft 365 E5, Microsoft 365 Business Premium and Microsoft 365 E3.

They expect to solve this by "early next week".

Why didn't you publish (or removed?) my former post on this matter?

This affects all partners in Europe.

Regards,

Philipp

Hello Jill,

we renewed our Microsoft partnership last week (normal annual renew procedure, I thought).

Now I have deactivated "old" licenses for Office 365, Teams and so on

AND we struggle with 3 different support teams from Microsoft since days to get the new benefits and their keys working in our production tenant.

Today we have been told, there has been a mistake for the german partners who just need new keys, these keys from partner center are not valid in Germany.

Teams already stopped working, I cannot onboard a new colleague and so on.

I've been told that this can take some days(!!!). We urgently need a solution here.

Regards,

Philipp

When will the new benefits be visible in the Partner Center?