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Legacy Gold into Solutions Partner designation license benefits experience
Hello guys, Please anyone have an experience with the below situation regarding switching Legacy Gold into Solutions Partner designation license benefits ? We had a Legacy Gold Solution license ben...
Response from the team:
- Cloud benefits are active for 365 days after being activated. Microsoft AI Cloud Partner Program benefits FAQ - Partner Center | Microsoft Learn
- Data is generally refreshed around the 20th of each month. Additional smaller refreshes happen multiple times a month as the latest telemetry is pulled into Partner Center. We have a current month plus previous 5 months qualification window to give ample time for partners to qualify and prepare to purchase Solutions Partner Designations.
- Once you have activated any of the benefits associated with your Gold purchase, any refund request will be denied.
- If you have not activated any benefits, support should be able to provide a refund.
I hope this helps!
The Legacy Competency renewal is a separate thing from the benefits renewal. If you activated your benefit licenses on 5th of December 2023, they do expire with 12 months, so on 6th December 2024. Only your Competency renewal has a renewal timeframe of 30 days, within that time you still have access to the benefit keys and can still activate licenses part of that Competency. But once activated, the subscription is only active for 365 days.
So that makes complete sense and is inline with Microsoft documentations. Microsoft AI Cloud Partner Program benefits FAQ - Partner Center | Microsoft Learn & Silver or Gold Membership - Partner Center | Microsoft Learn
"12 months from the date when the keys were redeemed on the Microsoft admin portal."
"Office keys redeemed with the previous membership are valid for 365 days from the activation date."
Regarding the achieving of the Designation, as you renewed your Legacy Competency and afterwards earned the Designation status, you should have been auto 'upgraded' to a Designation status. Thus you don't need to purchase that anymore, probably why that option is not available now. Silver or Gold Membership - Partner Center | Microsoft Learn.
"What happens if I have active legacy silver or gold benefits but later qualify for a Solutions Partner designation?"= "Microsoft automatically upgrades you to a Solutions Partner designation as you qualify."
So I don't think you're having any issues here, as you already have a Designation status now and should be able to activate those benefits.
If your Competency has not been upgraded to Designation, then you should log a ticket asking Microsoft to do it for you. As you're entitled to a free upgrade to Designation.
