Forum Discussion
RalfW
Apr 16, 2024Brass Contributor
Recognition if customer migrates from on prem to Cloud
Hi community, We are wondering if the scenario below will have a positive impact on our deployment data (D365 Business Application membership status >> Customer Success >> Deployment). Appreciate ...
- Apr 17, 2024
Yes, migrations from on-premises towards Cloud do count for your Designation points (like you mentioned, assuming they meet the eligibility criteria like revenue or MCV thresholds). The eligibility is for net new Cloud customers, so previously used on-premises software does not remove eligibility of the customer tenant.
Do note; while I'm not 100% sure this still applies, previous on-premises to cloud promotions (like CSP-EP or Bridge to Cloud) actually did NOT count as new Cloud customers, as this is a 'renew your on-premises in cloud' promotion and thus actually still counted as on-premises customers.
Also the question would be, how is the customer transacting their D365 licenses?
As CPOR for D365 only applies to EA customers, not for CSP customers. You're actually not able to submit a CPOR claim for CSP subscriptions: Incentives customer association issues - Partner Center | Microsoft Learn
RalfW
Apr 17, 2024Brass Contributor
Hey Martijn, thanks for your response.
I appreciate your clarity in your response, it is spot on, and I hope this will help others in our community 🙂 !!
Your comment "As CPOR for D365 only applies to EA customers, not for CSP customers." makes me thinking:
* IF licences are NOT EA but CSP, how could I then get recognition for my deployment?
* It almost sounds like I only get deployment recognition for EA-based license agreements? Reverse conclusion: IF it is CSP I cannot get recognition for deployments .....
I appreciate your clarity in your response, it is spot on, and I hope this will help others in our community 🙂 !!
Your comment "As CPOR for D365 only applies to EA customers, not for CSP customers." makes me thinking:
* IF licences are NOT EA but CSP, how could I then get recognition for my deployment?
* It almost sounds like I only get deployment recognition for EA-based license agreements? Reverse conclusion: IF it is CSP I cannot get recognition for deployments .....
MartijnElfers
Apr 18, 2024Steel Contributor
Anytime RalfW, always happy to provide some insights 🙂 To answer your other questions real quick:
- IF licences are NOT EA but CSP, how could I then get recognition for my deployment? = you won't....
- It almost sounds like I only get deployment recognition for EA-based license agreements? = yes (and the new MCA-E agreement), or by transacting the licenses yourself thru CSP.
- Reverse conclusion: IF it is CSP I cannot get recognition for deployments = not for D365 thru CPOR, correct... you can for M365 and PL
D365 CSP subscriptions are not eligible to submit a CPOR claim for. As far as I know, you won't see their CSP subscriptions in Partner Center when trying to create the CPOR claim.
- RalfWApr 18, 2024Brass ContributorI wish the MS partner support team would be as clear as you are Martijn. Thanks heaps, that explains some "odd observations" too .... - @Community - something we learnt again!