Forum Discussion
Issue Accepting Microsoft AI Cloud Partner Agreement
Hello, having an issue accepting the cloud partner agreement while enrolling in Partner Center. I am trying to accept the Microsoft AI Cloud Partner Agreement, I have found my organization through...
AsherNierman
Microsoft
MicrosoftHi Amar,
I would try in a different browser first, second, I would review this page an ensure you are following these steps.
https://learn.microsoft.com/en-us/partner-center/microsoft-partner-agreement
and third, I would try to open a support case with Frontline support.
You mentioned not being in a workspace but if you are in Partner Center, you should be able to click the "?" at the top right and go to support, as support doesn't live in any of the workspaces. If you can get there, follow these steps:
Login to Partner Center
Top right click the "?",
contact support
summary: agreement
workspace: enrollment
problem type: enroll->Microsoft Partner Agreement (MPA)
Review
Create
Let me know if you require further assistance.
Thanks,
Asher
aka.ms/asfp
I would try in a different browser first, second, I would review this page an ensure you are following these steps.
https://learn.microsoft.com/en-us/partner-center/microsoft-partner-agreement
and third, I would try to open a support case with Frontline support.
You mentioned not being in a workspace but if you are in Partner Center, you should be able to click the "?" at the top right and go to support, as support doesn't live in any of the workspaces. If you can get there, follow these steps:
Login to Partner Center
Top right click the "?",
contact support
summary: agreement
workspace: enrollment
problem type: enroll->Microsoft Partner Agreement (MPA)
Review
Create
Let me know if you require further assistance.
Thanks,
Asher
aka.ms/asfp
AsherNierman
Appreciate the help. I tried using another browser, on another laptop. Same issue. I then created a brand new Azure instance, a new tenant, and tried again - same problem. On the company information section, Microsoft is able to find my org and I can select it. I then get taken to the next screen and am prompted with the below error (see screenshot) however this is the legal set name as found by DUNS.
As far as requesting help, see the second screenshot - I cannot select a workspace, (I've tried entering the issue first as well) so it won't let me submit the ticket.- AsherNiermanThanks for sharing the screenshots.
It seems you may not have the proper access. Are you a global admin?
You can view your workspace access by clicking My Access.
https://learn.microsoft.com/en-us/partner-center/find-workspaces-roles-admins#find-your-workspaces
You can also check your role and ensure you have the proper role for membership workspace management
https://learn.microsoft.com/en-us/partner-center/find-workspaces-roles-admins#find-your-roles
And here is additional info on role assignment and permissions.
https://learn.microsoft.com/en-us/partner-center/permissions-overview
See if you (or a global admin) needs to assign proper role and workspace access and in the meantime I will ping a colleague in support should neither of these help.
I would not create any more tenants, though.
Thanks,
Asher
aka.ms/asfpAsherNierman
Once gain, truly appreciate this! I checked and it looks like I have global admin access.
As mentioned, when finding my company via D-U-N-S and selecting it, I'm getting an error that says the company name is not valid (Formstack, LLC) I am not sure if that is the root cause of the issue or not, but would really appreciate a warm body to speak to in order to troubleshoot!
