Forum Discussion
Amar_Makim
Jan 09, 2024Copper Contributor
Issue Accepting Microsoft AI Cloud Partner Agreement
Hello, having an issue accepting the cloud partner agreement while enrolling in Partner Center. I am trying to accept the Microsoft AI Cloud Partner Agreement, I have found my organization through...
FormstackAmar
Jan 10, 2024Copper Contributor
AsherNierman
Appreciate the help. I tried using another browser, on another laptop. Same issue. I then created a brand new Azure instance, a new tenant, and tried again - same problem. On the company information section, Microsoft is able to find my org and I can select it. I then get taken to the next screen and am prompted with the below error (see screenshot) however this is the legal set name as found by DUNS.
As far as requesting help, see the second screenshot - I cannot select a workspace, (I've tried entering the issue first as well) so it won't let me submit the ticket.
AsherNierman
Microsoft
Jan 10, 2024Thanks for sharing the screenshots.
It seems you may not have the proper access. Are you a global admin?
You can view your workspace access by clicking My Access.
https://learn.microsoft.com/en-us/partner-center/find-workspaces-roles-admins#find-your-workspaces
You can also check your role and ensure you have the proper role for membership workspace management
https://learn.microsoft.com/en-us/partner-center/find-workspaces-roles-admins#find-your-roles
And here is additional info on role assignment and permissions.
https://learn.microsoft.com/en-us/partner-center/permissions-overview
See if you (or a global admin) needs to assign proper role and workspace access and in the meantime I will ping a colleague in support should neither of these help.
I would not create any more tenants, though.
Thanks,
Asher
aka.ms/asfp
It seems you may not have the proper access. Are you a global admin?
You can view your workspace access by clicking My Access.
https://learn.microsoft.com/en-us/partner-center/find-workspaces-roles-admins#find-your-workspaces
You can also check your role and ensure you have the proper role for membership workspace management
https://learn.microsoft.com/en-us/partner-center/find-workspaces-roles-admins#find-your-roles
And here is additional info on role assignment and permissions.
https://learn.microsoft.com/en-us/partner-center/permissions-overview
See if you (or a global admin) needs to assign proper role and workspace access and in the meantime I will ping a colleague in support should neither of these help.
I would not create any more tenants, though.
Thanks,
Asher
aka.ms/asfp
- FormstackAmarJan 10, 2024Copper Contributor
AsherNierman
Once gain, truly appreciate this! I checked and it looks like I have global admin access.
As mentioned, when finding my company via D-U-N-S and selecting it, I'm getting an error that says the company name is not valid (Formstack, LLC) I am not sure if that is the root cause of the issue or not, but would really appreciate a warm body to speak to in order to troubleshoot!- AsherNiermanJan 11, 2024
Microsoft
I was informed there should be an option to manually enter the information and bypass the DUNS.
Do y'all see that option?
Thanks,
Asher
aka.ms/asfp- dwhiteitmanJan 11, 2024Copper Contributor
AsherNierman is there an update to this? I am having the same issue
- AsherNiermanJan 10, 2024
Microsoft
Please direct message me with your email and phone number, please.
Thanks,
Asher
aka.ms/asfp- AsherNiermanJan 11, 2024
Microsoft
Amar_Makim, - To your specific inquiry, I was informed you should be logging into Partner Center with your normal work email. And to work with your Global Admin for additional access as necessary. Also, there is already an MPN account enrolled which is why you are receiving that message.
Thanks,
Asher
aka.ms/asfp