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Amar_Makim's avatar
Amar_Makim
Copper Contributor
Jan 09, 2024

Issue Accepting Microsoft AI Cloud Partner Agreement

Hello, having an issue accepting the cloud partner agreement while enrolling in Partner Center. I am trying to accept the Microsoft AI Cloud Partner Agreement, I have found my organization through...
partner center
AsherNierman's avatar
AsherNierman
Icon for Microsoft rankMicrosoft
Jan 12, 2024
One possible solution another Partner reported was to remove the punctuation when submitting. Don't include commas, periods, and dashes and see if it works.

Thanks,
Asher
aka.ms/asfp
  • FormstackAmar's avatar
    FormstackAmar
    Copper Contributor
    Jan 30, 2024
    Hi Asher, I am still waiting for support..
    • AsherNierman's avatar
      AsherNierman
      Icon for Microsoft rankMicrosoft
      Jan 30, 2024
      I was informed the case was opened on your behalf.

      Checking on this again for you, though.

      Thanks,
      Asher
      aka.ms/asfp
      • FormstackAmar's avatar
        FormstackAmar
        Copper Contributor
        Feb 01, 2024
        Thanks Asher, someone sent me a note a few weeks ago but nothing since. If its a simple matter of account recovery, I would have hoped it wouldn't take weeks just got get access back to log in to a portal.
  • FormstackAmar's avatar
    FormstackAmar
    Copper Contributor
    Jan 16, 2024
    Hi Asher I tried this, it still just blanks out all the fields, and I get the spinning animation for 1s with nothing happening, like others below me.

    I also tried the other user's method of removing the comma and going back, however my org does not have MS365.

    I haven't heard from support yet, this is definitely a frustrating issue that for some reason anyone with a comma in their org name is having!
    • FormstackAmar's avatar
      FormstackAmar
      Copper Contributor
      Jan 23, 2024
      Hi Asher, I am still waiting for some support.
  • AdamTechOps's avatar
    AdamTechOps
    Copper Contributor
    Jan 12, 2024
    Hi I'd like to report the exact same issue, and I agree it's likely related to a comma in our official business name, but removing the comma does not work. The website will allow submission once we remove the comma, but the submission doesn't go anywhere. I get a spinning animation for ~1s and then nothing happens. There are error 400's reported in the website console a while after submission as well.
    • sandeepkhanna's avatar
      sandeepkhanna
      Copper Contributor
      Jan 15, 2024
      I am having this same issue. I corrected the 'Company Name' by removing the comma before LLC and even tested with Pasting the DBA name. In both cases, the company name field becomes read-only.

      With no other visible errors, the application does not proceed after clicking 'Accept and Continue'

      And, like many others, unable to create any kind of support tickets with Microsoft since there is no subscribed Program/Workspace!
      • jaymcfarland's avatar
        jaymcfarland
        Copper Contributor
        Jan 15, 2024
        What I did to solve the issue was after I removed the comma, and the field became read-only I clicked the back button and selected the option "I don't have a DUNNS number". I went into my Microsoft 365 account and copied the company name from there and pasted it in the partner portal form. The partner portal recognized the company name and allowed me to proceed.

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