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Amar_Makim's avatar
Amar_Makim
Copper Contributor
Jan 09, 2024

Issue Accepting Microsoft AI Cloud Partner Agreement

Hello, having an issue accepting the cloud partner agreement while enrolling in Partner Center. I am trying to accept the Microsoft AI Cloud Partner Agreement, I have found my organization through...
partner center
AsherNierman's avatar
AsherNierman
Icon for Microsoft rankMicrosoft
Jan 12, 2024
One possible solution another Partner reported was to remove the punctuation when submitting. Don't include commas, periods, and dashes and see if it works.

Thanks,
Asher
aka.ms/asfp
FormstackAmar's avatar
FormstackAmar
Copper Contributor
Jan 30, 2024
Hi Asher, I am still waiting for support..
  • AsherNierman's avatar
    AsherNierman
    Icon for Microsoft rankMicrosoft
    Jan 30, 2024
    I was informed the case was opened on your behalf.

    Checking on this again for you, though.

    Thanks,
    Asher
    aka.ms/asfp
    • FormstackAmar's avatar
      FormstackAmar
      Copper Contributor
      Feb 01, 2024
      Thanks Asher, someone sent me a note a few weeks ago but nothing since. If its a simple matter of account recovery, I would have hoped it wouldn't take weeks just got get access back to log in to a portal.
      • AsherNierman's avatar
        AsherNierman
        Icon for Microsoft rankMicrosoft
        Feb 01, 2024
        The case was opened and it is assigned to an engineer. You should add a note to the case that you are requesting an update and escalation. As the case is open and with an account recovery technician, you should work through the case with the technician moving forward.

        Additionally, I opened an internal escalation case and will work to escalate further through this channel.

        Thanks,
        Asher
        aka.ms/asfp

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