Forum Discussion
ccodreanu
Sep 06, 2024Brass Contributor
Issues with Account Verification and Revoked Partner Status
Hello everyone, Since July 30th, I have been struggling to resolve an issue with account verification in Microsoft Partner Center and to restore my partner status. Here's a summary of the problem: ...
- Sep 11, 2024Hi everyone,
I wanted to update you all that my developer status has finally been restored. I'm not entirely sure what specifically fixed the issue, but here’s what I did before the status was restored:
I rechecked and updated the contact email in the Whois information (it now belongs to the domain name of my tenant).
I updated the Publisher Name in the "Legal Information" tab on the Microsoft Partner Center, changing it from the project name to the official legal name of my company.
I’m not sure if these actions directly contributed to the resolution, but I hope this advice might help some of you who are still facing the same verification issues. Best of luck with finalizing your domain verification procedures, and I hope you can get it sorted soon!
Feel free to reach out if you need any further details.
Best regards,
Chiril Codreanu
TimBarrow
Nov 13, 2024Copper Contributor
I guess we're not the only ones here. A generic response with your documentation doesn't meet the request doesn't help if you don't say what isn't met. I'm on my 5th go around this morning (I'm on tickets now) - begging the same guy on my ticket to tell me what the issue is with the documentation so I can fix it. Lost access to my partner portal but still have a partner manager that I'm adding to the responses to the ticket.
For all of the positives of the program - loosing partners for this is pretty inexcusable.