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Solved
Microsoft Partner Center: Verification fails at "Employment verification"
Our verification also fails at "Employment verification". No information is displayed, no email is sent. Clicking the "Fix Now" button does nothing. An endless loop of rejections. What's going on at Microsoft? Don't you want our apps in your store?
Our D-U-N-S number, which we have provided to you, is unique. Our domain is unique. You can look up our company in the commercial register. We have been successful in the Apple and Google Store for many years. I wasted hours today trying to verify the developer account, without success. My patience with Microsoft is slowly running out. The support tickets cannot be viewed with the error: "There was a problem retrieving the support request details."
How exactly can we successfully verify our developer account?
Our account has just been verified. Here is important information for everyone who creates a company account and whose verification fails immediately with a red "Employment verification".
You must enter the name of your company under "Publisher name" exactly as it appears in the DUNS number information. Only then will your account actually be submitted for verification. At least that's how it was for us. A day later, we were asked for an invoice for the domain. After submitting the invoice, our account was fully verified.Now we are at tax profile verification through Microsoft. Let's see if that works without any problems.
Our account has just been verified. Here is important information for everyone who creates a company account and whose verification fails immediately with a red "Employment verification".
You must enter the name of your company under "Publisher name" exactly as it appears in the DUNS number information. Only then will your account actually be submitted for verification. At least that's how it was for us. A day later, we were asked for an invoice for the domain. After submitting the invoice, our account was fully verified.Now we are at tax profile verification through Microsoft. Let's see if that works without any problems.
- JillArmourMicrosoft
Community Manager
We are having exact same issue. Anyone have a fix? you have emailed us saying we have until Monday to update this info but can not update.
