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Microsoft Partner Center - Error After Payment
I am writing to bring to your attention a persistent issue I have been experiencing while attempting to register an app developer account in the Microsoft Partner Center. By following this complete guide provided by support team: https://learn.microsoft.com/en-us/windows/uwp/xbox-apps/devkit-activation
I initiated the registration process on Tuesday, November 14th, and encountered no difficulties until I reached the payment section for the personal license. At this point, I added my credit card details (which I have successfully used for previous console purchases), but after a prolonged loading period, the page displayed an error message stating:
"Sorry, something went wrong. Please try again later." CorrelationID: a5dc1f8f-631e-4c08-902c-1700622542bf Correlation Vector: MGJGKh0A2UyyjU0Q.0 App Server: Date: 18 Nov 2023 20:39:37 +00:00
Frustrated by this setback, I contacted Xbox support seeking assistance, but unfortunately, none of the representatives have been able to resolve the issue. As I am eager to acquire the developer license to utilize my Xbox Series S as a study tool for my career, this problem is hindering my progress. I kindly request your prompt attention and assistance in resolving this matter.
Your help is crucial for me to proceed with my development plans. I appreciate your understanding and am hopeful for a swift resolution to this issue. Thank you for your time and support.
- So I tried again around 11:30am EST and it worked, was using safari iPhone if it matters. My guess is their site somehow doesn't work beyond a certain point in the day. Hope that works for you
我也是遇到付款問題
顯示信用卡名稱格式不對
中文及英文名字都試過Translated:
I'm also having payment issues
The credit card name is displayed in the wrong format
Both Chinese and English names have been tried- Kim_Doucette
Microsoft
iPerry343 have you seen these pages? Developer accounts in Partner Center - Windows apps | Microsoft Learn. You can also try submitting a Partner Center (microsoft.com) support ticket.
JillArmourMicrosoft can you suggest another forum that might be a better fit to post this question to?
- JillArmourMicrosoft
Community Manager
Kim_Doucette I am moving this post and all comments to our Partner-Led tech topics and questions discussion board. 🙂
Kim_Doucette I'll definitely send the ticket to support! Thank you so much!
*EDIT*:
I can not send the ticket because I don't actually have the access to "Workspaces" since I'm not able to pay the access for the Dev Mode Account on the Partner Center 😞
- Kim_Doucette
iPerry343 Ok, I hope that JillArmourMicrosoft can help redirect your issue.
iPerry343 I got the same exact error and also contacted support. They told me to email email address removed for privacy reasons explaining the whole situation. Now we wait..
- @kevbev62 By any chance was your problem solved through that email? Unfortunately it was removed for privacy and I can not see it.
- So I tried again around 11:30am EST and it worked, was using safari iPhone if it matters. My guess is their site somehow doesn't work beyond a certain point in the day. Hope that works for you
