Microsoft Partner Centre application Help!!!!

Jill,

I just received the following reply from the support team.

It is the same one I received before (with the same typo), and tells me nothing:

'Hello,

Thank you for your patience. We reviewed the product, and it has failed the last submission certification for the same issue, the product is getting flagged by the security prompt Microsoft Defender SmartScreen. Products must not compromise the security of users, the Store, or a related system, nor cause that security to be called into question.

If you believe the SmartScreen warning is a false positive then please perform the following actions to expedite resolution of the issue.

Download the file using Microsoft Edge browser.
When informed that the download was blocked by SmartScreen select the blocked file and click "Report this file as safe | I am the owner or representative of this website, and I want to report an incorrect warning about it".
Fill out and submit the form. You will receive an email confirming receipt of your report.
24 hours after sending the report confirm that the file no longer displays a SmartScreen warning before resubmitting the product for certification.

If you’ve already one the steps, we have no other means to speed up the process review from the Defender team. For more information about SmartScreen see https://feedback.smartscreen.microsoft.com/smartscreenfaq.aspx

You can also review similar subjects on our forums Defender Smart Screen Blocking Valid EV Code Certificate - Microsoft Q&A

Please let us know if you need any additional assistance.

Thank you,

XXXX

Microsoft Store Certification Team'

Do you know if this is generated by AI?

I have no idea what I am supposed to do now. Since purchasing a certificate three and a half months ago, I have made no progress toward having my app approved, even though I have reported my file as safe numerous times.

How long should I wait for the Defender team to acknowledge my request and tell me what I am doing wrong?

Yours in extremis,

Richard