Forum Discussion
KaushalPatel
Jun 17, 2021Copper Contributor
Why it shows my email address under FROM email even someone else has submitted this below request
Hi, I am trying to build an internal ticketing system via Mircosoft Forms to Email/Teams and I am utilizing Power Automate to build a flow but whenever someone else has submitted a reque...
kevinmckeown8
Jun 17, 2021Steel Contributor
Have you tried expanding the Advanced settings within the Send Email action in Power Automate? There should be an option there to specify a different From address. You can use any shared mailbox, user account, or distribution group email address here, but your account that is setup as the Power Automate email "Connection" will need to have "Send As" delegation permissions for that From email account. Your IT email admins would have to setup those permissions.
- KaushalPatelJun 17, 2021Copper ContributorHi Kevin, Yes I have already tried that way as well so I believe I have to ask Admin to allow the Permissions to have this FROM email available as a responder's email.