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khborate's avatar
khborate
Copper Contributor
Mar 16, 2023
Solved

cannot create Project Roadmap

We have one user, he is trying to create roadmap using his own created projects. When he tries  to connect to his created projects he gets error "Invalid connection". When he try to force sign in for the connection, he get "create and authorize OAuth connection failed" 

He is on Project Plan 3 with E5 ....still getting error. please help.

  • we tried on different browser, on Chrome and it worked without any issue
  • Stuartf's avatar
    Stuartf
    Brass Contributor

    Still seems to be an issue. error message is -   Key 'Token' not found in connection profile.

  • khborate's avatar
    khborate
    Copper Contributor
    we tried on different browser, on Chrome and it worked without any issue
  • khborate --

    No one is responding to your question, which probably means that we have no idea why the user is having authentication problems. Given that fact, I would recommend you open a support ticket with Microsoft Support to see if they can help you to resolve this issue. Sorry, but hope this helps.

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