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Can't remove Viva Insights Outlook Add-on
I've turned on Viva Insights in Teams and have even tied our SharePoint Intranet to it. But every email message in Outlook, whether classic or new, has a Viva Insights button in the button bar - and I'd like to remove it. In fact, I don't even see where I added it. It's not selected in the M365 console.
I can't remove it in the Manage Apps area in Outlook - and if I edit the button bar - it comes back again.
Suggestions?
Jake_Caddes I did create a ticket and worked with someone who understood the issue pretty well. They gave me some powershell commands - because that's always the solution when the web options are limited - right?
After being connected, you will want to use the following command to disable the add-in for your UPN:
Set-MyAnalyticsFeatureConfig -Identity email address removed for privacy reasons -Feature add-in -isEnabled $false
Once this has been completed, please run this command to confirm if the add-in has been disabled:Get-MyAnalyticsFeatureConfig –Identity email address removed for privacy reasons
Now - this disabled it in Outlook - but the button didn't immediate disappear. However, after about 24 hours - I think I was able to remove it - without it being forced back on. I honestly can't remember the exact sequence of events.
This page: Configure personal insights defaults | Microsoft Learn has more powershell commands - as there is a different one if you want to do this for your tenant.
Hope this helps.
- Jake_Caddes
Microsoft
Hi AdamK_DC
I dug this up as a way to disable the Outlook Add-in organization wide. It may not be exactly what you are looking for but could be helpful.
I will also ask the product team for some guidance as to how to do this on an individual basis.
Here is that link: https://techlabs.blog/categories/office-365/disable-microsoft-viva-insights-outlook-add-in-and-digest-emails-for-all-office-365-users
- Just checked the article - and unfortunately - it's from 2022 and none of those options exist anymore. There were some links at the bottom - but still no go. In the M365 Console / Settings / Viva / Manage settings for Viva Insights / the web experience is the only thing checked. Digest, Add in and schedule send suggestions are all unchecked. And yet, I can't even remove the button from the button bar. Frustrating.
- Jake_CaddesHey Adam, you may have tried this already but here are the steps to disable the Outlook Add-in for all users - https://learn.microsoft.com/en-us/viva/insights/advanced/setup-maint/configure-personal-insights#to-enable-access-to-viva-insights-features
- Thanks. Right now - "remove" is not an option on an individual basis.
