Forum Discussion
Oops! You haven't been assigned a role in Viva Insights yet
Hello, in our orgnization we want to try and get some experience with Viva insights. Unfortunatly we are unable to make it working even if we are following the setup guide.
We have:
- assigned the licenses (20 over 25) and we did it some days ago.
- assigned the roles to at least two users
- completed all the steps in the setup wizard on the portal
Anyway the two users with roles are still unable to access both advanced insights page (https://analysis.insights.viva.office.com/ ) and the Home tab like showed in the following page: https://learn.microsoft.com/en-us/viva/insights/org-team-insights/org-insights#the-home-tab
About the https://analysis.insights.viva.office.com/ page We are getting the "Oops! You haven't been assigned a role in Viva Insights yet."
About the https://viva.cloud.microsoft/insights page we get a 404 page.
https://viva.cloud.microsoft/ can be accessed by all the users, and if we click on Inisghts, we are all able to see our own statitics.
I checked all the documents I found and some forum topics, but it seems who had this problem never solder or at least never shared the solution.
Any help or idea about how to solve this please?
- So basically nobody has a solution for this. We also opened a support case but we do not have a solution after two week, with the support engineer not really providing an action plan.
Let's hope this will never happen to a customer....siastolf did u found a solution for this, I also have the same error for Viva insights manger settings.
- Have you tried login and out or tried with different browsers? I've seen the same issue due to cache
Yes tried different browsers and cleaned the cache. Alto tried with/without inprivate
