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Andrew23MCastillo's avatar
Andrew23MCastillo
Copper Contributor
Jul 26, 2024

Why Is Multi-User Mode Not Working in Quick Books?

I’m experiencing issues with multi-user mode in Quick Books. It’s not working as expected. What can I do to fix this problem?

  • AlfredoKHeadley's avatar
    AlfredoKHeadley
    Copper Contributor

    Hi Andrew23MCastillo 

     

    If Multi-User Mode isn’t functioning correctly, several factors could be causing the problem. First, ensure all computers are on the same network and that network settings are correctly configured. The Database Server Manager needs to be installed and running on the host computer to manage file access.

    Verify that each computer has the proper permissions to access the shared file. Make sure the software is up-to-date on all machines, as version mismatches can disrupt multi-user functionality. Check firewall or antivirus settings to ensure they aren’t blocking network access for the application. Additionally, use a file repair tool to check for any file corruption. If these steps don’t resolve the issue, consulting technical support may be necessary for further assistance.

     

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