Forum Discussion

john john's avatar
john john
Steel Contributor
Jul 02, 2019
Solved

Conversations inside MS Teams where they are stored? Desktop application or outlook?

From Office 365 admin center i created a new MS Teams, which have created a new Office 365 group  + SharePoint Modern Team site. Also when i added members to the Office 365 group, the new MS Teams appeared inside the users' Teams desktop application.

 

Now there are 2 ways to add conversations to the MS Teams:-

1. using the desktop application as follow:-

 

2. OR using the Conversation inside the sharepoint team sites >> which will actually open the users' outlook, as follow:-

 

So my question is what are the differences between adding the conversation using outlook or using desktop application, as adding conversation using one method will not show it inside the other, for example i added a conversation using the desktop application, but it did not show inside the users' outlook accounts, while it showed inside the users' desktop applications....

  • Chats are actually stored in Azure as Juan pointed out. However, if you have Exchange Online on your account, and I think on newer On-Prem exchange works, but copies of all these chats get saved to your inboxes in a hidden folder similar to conversation history from skype for business that is accessible via Content searches.

    Team channel conversations are stored in azure and copied to the same folder on the attached group mailbox (hidden) similar to chats.

    Files in chats get saved to the uploaders or chat starter's MIcrosoft Teams Chat Files (Upload) or inplace share from OneDrive.

    Files in Teams are stored in default documents library in attached SharePoint site.

    The Outlook link is to the Office 365 group inbox which is basically a shared e-mail inbox with group membership.

    Hope this helps.
  • WoodyWindy's avatar
    WoodyWindy
    Copper Contributor

    john john 

     

    Hi. First, understand that Group conversations are NOT the same as Teams chats. Your Outlook example is showing you replying to the underlying group. These are stored as regular email messages in the Group mailbox.

     

    Teams chat uses a different mechanism, more similar to Skype for Business. (IIRC) Chat is initially persisted in the Teams app itself (which uses Azure for storage), and then archived/logged to a hidden folder in the appropriate Exchange Online mailbox (group or personal, depending on the context).

  • Chats are actually stored in Azure as Juan pointed out. However, if you have Exchange Online on your account, and I think on newer On-Prem exchange works, but copies of all these chats get saved to your inboxes in a hidden folder similar to conversation history from skype for business that is accessible via Content searches.

    Team channel conversations are stored in azure and copied to the same folder on the attached group mailbox (hidden) similar to chats.

    Files in chats get saved to the uploaders or chat starter's MIcrosoft Teams Chat Files (Upload) or inplace share from OneDrive.

    Files in Teams are stored in default documents library in attached SharePoint site.

    The Outlook link is to the Office 365 group inbox which is basically a shared e-mail inbox with group membership.

    Hope this helps.
    • Naitik_Jani's avatar
      Naitik_Jani
      Copper Contributor
      hello Chris,

      I want to know how we can see that hidden folders in mailbox for teams channel or chat.

      Thanks,
      Naitik Jani
    • B25USA's avatar
      B25USA
      Copper Contributor

      ChrisWebbTech 

       

      I'd love to be able to find where Teams Chat and Recordings not uploaded to Streams are stored in OneDrive - SharePoint - or Outlook

       

      Bob

      • Feliz_Cuhadar's avatar
        Feliz_Cuhadar
        Copper Contributor

        B25USA - someone correct me if I'm wrong, but I think that meeting recordings are automatically recorded using Streams and therefore available at web.microsoftstream.com/....

  • Hi john john,

     

    I believe they are stored in the same place:

     

    • Chats are stored in the users Outlook with shared files in the users OneDrive.
    • Conversations are stored in the Groups Outlook with shared files in the Groups SharePoint site.
    • Conversation meta-data is stored in a blob. The blob location is depended on your tenants setup.

    I hope this helps.

     

    Norm

    • jcgonzalezmartin's avatar
      jcgonzalezmartin
      MVP
      No, chat files and conversations are stored in Teams Cloud Storage...indeed Microsoft is supposed to be evolving this Teams Cloud Storage to use CosmosDB.
      • Chase Rangel's avatar
        Chase Rangel
        Copper Contributor

        jcgonzalezmartin what happens if the files in teams are shared in a group chat, outside of a team - do you know where those are stored? Thanks!

Resources