Forum Discussion
Hillary Barter
Aug 27, 2018Copper Contributor
Moving or Copying Files: Painfully Slow, Loss of Data
Hello All! Our company transitioned over to SharePoint Online about a year ago. One of the largest complaints I have to date, is the time it takes to move or copy files. In cases of one or t...
- Aug 28, 2018
If you're using "Open in Explorer" I think that may be part of the issue, and I'm assuming that you're using Internet Explorer. From personal experience I never really got on with the piece of functionality. It worked well back in 2007 when I first used it, but now there are much better options available.
Option 1 - Move To
When you visit a document library in the modern experience, you can click on the ellipsis against the document and select move to (see attachment "Modern-MoveTo.docx". In Figure 1, you can see the option to move to, and then in Figure 2 you can see that you have a number of options to either move it to OneDrive for Business or to another SharePoint site. When I tested this with a document of approx 1mb it took about 5 seconds to get itself warmed up and then do the move.
Option 2 - OneDrive Sync
The alternative option which has been mentioned before is to use sync (see attachment Modern-Sync.docx). In Figure 1, you can see the ability to Sync your library to your local file system using the OneDrive Sync Client. By hitting the sync button, you'll see it connect to your sync client (Figure 2), and then it will be available from your Windows Explorer windows (Figure 3). Once it's been synced, you can copy and paste documents between synced libraries in the same way as you would with normal files. Again this took only a few seconds to copy, paste and sync between the libraries.
I hope this approaches are useful and that they work. If not, please let us know and we'll see what else we can come up with.
GaryHerbstman
May 08, 2021Brass Contributor
We are also seeing major problems doing basic file moves. Even on moderate folders with a few hundred files in the tree, using the Move To, runs, says it is complete. The source folder and many files and sub folders are still there. Over time some additional folder move but it never seems to complete.
We are left with a mess of some un-copied files and some duplicates left behind in the source. Non of these are that large. Simple files like a 70k XL file are left behind.
We are left with a mess of some un-copied files and some duplicates left behind in the source. Non of these are that large. Simple files like a 70k XL file are left behind.
JustinINV
Jun 11, 2021Copper Contributor
Can we get an official response from someone at MS? I have read and agree with all the above statements. I am currently migrating a companies data from a onedrive business folder to their sharepoint library on the same account. They have 1.1 TB of data. I would be better off downloading all 1.1 TB of data and re-uploading it from scratch than moving the data piecemeal at a time. It is taking forever. However, I want to keep all the versioning for them so this isn't an option.
I dont want to use one drive sync. I am not downloading an end users data to my server. I am simply using your tools, being a cloud provider, to move data from 1 cloud location to another.
And why do you make it so difficult to see file data, size, etc?
Every answer I see from a MS Rep or Volunteer, "Oh just use one drive sync and File explorer".
Why even have the online piece then?