Forum Discussion
Hillary Barter
Aug 27, 2018Copper Contributor
Moving or Copying Files: Painfully Slow, Loss of Data
Hello All! Our company transitioned over to SharePoint Online about a year ago. One of the largest complaints I have to date, is the time it takes to move or copy files. In cases of one or t...
- Aug 28, 2018
If you're using "Open in Explorer" I think that may be part of the issue, and I'm assuming that you're using Internet Explorer. From personal experience I never really got on with the piece of functionality. It worked well back in 2007 when I first used it, but now there are much better options available.
Option 1 - Move To
When you visit a document library in the modern experience, you can click on the ellipsis against the document and select move to (see attachment "Modern-MoveTo.docx". In Figure 1, you can see the option to move to, and then in Figure 2 you can see that you have a number of options to either move it to OneDrive for Business or to another SharePoint site. When I tested this with a document of approx 1mb it took about 5 seconds to get itself warmed up and then do the move.
Option 2 - OneDrive Sync
The alternative option which has been mentioned before is to use sync (see attachment Modern-Sync.docx). In Figure 1, you can see the ability to Sync your library to your local file system using the OneDrive Sync Client. By hitting the sync button, you'll see it connect to your sync client (Figure 2), and then it will be available from your Windows Explorer windows (Figure 3). Once it's been synced, you can copy and paste documents between synced libraries in the same way as you would with normal files. Again this took only a few seconds to copy, paste and sync between the libraries.
I hope this approaches are useful and that they work. If not, please let us know and we'll see what else we can come up with.
garethsnaim
Nov 14, 2022Copper Contributor
Having the same issue here, infact we have two issues in our organisation.
We have a number of sharepoints set up usually through the teams app. We then sync these to our desktop and treat them like typical one drive. If used in isolation they are great. However if we move a folder from one sharepoint to another from the desktop syncs, forget it, one drive just melts down and nothing happens until onedrive is reset and a long wait to get it all back to normal.
A microsoft rep with nothing better to suggest said to do it via a browser (I use Edge) moving the folder between sharepoints seems straight forward but we can be waiting hours for folders of a couple of hundred meg to move and of course on occasion accidently close the browser or what ever.
They need to sort this out.
We have a number of sharepoints set up usually through the teams app. We then sync these to our desktop and treat them like typical one drive. If used in isolation they are great. However if we move a folder from one sharepoint to another from the desktop syncs, forget it, one drive just melts down and nothing happens until onedrive is reset and a long wait to get it all back to normal.
A microsoft rep with nothing better to suggest said to do it via a browser (I use Edge) moving the folder between sharepoints seems straight forward but we can be waiting hours for folders of a couple of hundred meg to move and of course on occasion accidently close the browser or what ever.
They need to sort this out.
helviopichamone
Jan 12, 2023Copper Contributor
The Move To in browser isn't also a viable solution, as it has number of files and timeout limits that always fires for a few thousand files. You would be hours/days repeating the task to achieve the move, and would need to go down the folders' tree, creating subfolders manually to get all the files transfered. I'm using OneDrive client sync, moving folder by folder and it is taking days. Each folder I move (about 5,000 files, 600 MB) takes many hours to sync with OneDrive client status stalled as "Moving sync files". I have another folder with 200,000 files to move, I will try sync with OneDrive Client, always keep on this device and then, use the migration tool to upload it to the new SP library.