Forum Discussion
AndrewB_33334
Mar 02, 2021Copper Contributor
Numbering and bullets in Word docs keep disappearing
When working as a team on Word files within SharePoint, I constantly have problems with things like heading numbering disappearing (or changing from numbers to bullets), bullets going missing or bull...
Trang_Le
Jul 29, 2022Copper Contributor
My tip for fixing this to current document:
- Open a new document
- Create the heading levels with numbering styles you want.
- Save the file as "Word macro-enabled template" (*.dotm)
Then:
- Open the file that needs fixing
- Go to "Developer" tab => Choose "Document template"
- On the "Templates" tab, attach the *.dotm that you've just saved.
- Remember to check the "Automatically update document styles"
- Press OK
If you don't see the Developer tab, please go to Word options => "Customize the Ribbon". On the right-hand side box, scroll down and check the box "Developer" => OK
Hope that this helps.
AndrewB_33335
Jul 31, 2022Brass Contributor
Trang_Le Yes, refreshing the styles from the template is the way to get the bullets and numbering back, however they will continue to disappear when the document is edited on SharePoint so I usually set up a macro to do this and it gets run dozens of times a day. It appears that multiple authors, tracked changes and comments are the things that cause the problems. It's up to Microsoft to find a permanent fix to their incredibly unstable working environment.
- DougRadAug 01, 2022Copper Contributor
This is a major problem for my company as well! We fix the file 2-3 times a day. We're getting to the point that we may just quit fixing it until the file is ready for submission, but that's also affecting our professional appearance to internal reviewers!