Forum Discussion
SebKing
May 18, 2021Copper Contributor
Sharepoint link not working
Hi all,
Not sure if anyone else has had this problem, I can't seem to to find any resources on it...
But I'm having a problem where I created a sharepoint that people can't access.
It's only the main link that isn't working (so sharepoint.com/sites/example isn't working but sharepoint.com/sites/example/images does work)
would appreciate any help I can get for this
- Bharath ArjaIron Contributor
SebKing Is it just an issue while using Edge browser? Did you try in Chrome? May be related to this error https://techcommunity.microsoft.com/t5/sharepoint/sharepoint-online-site-not-working-in-ie-internet-explorer/m-p/3572966#M61671
- chardin3
Microsoft
SebKing and SamSom I just ran into this issue myself and I have found a fix. I had renamed my homepage instead of using the generic one provided and had the same issue of the main link being broken. To fix, go to Settings (Gear Icon top right) > Site Contents > Site Pages. Then find the page that you renamed, hover over it and you'll see the 3 vertical dots appear, click on that and then click on "Make homepage." That should fix the issue and now your main Sharepoint link (e.g. orgname.sharepoint.com/sites/SharePointPageName) should work.
I hope this helps if you haven't already figured it out or anyone who stumbles on this page.
- ReneeCatalystCopper Contributor
I did rename another page as the Homepage. This worked for me! Thanks chardin3
- Emelia4etrCopper Contributor
We created same links for our touch screens pos files and it worked well for us
- sheachantailCopper ContributorYour suggestions saved my life!!! Thank you so much :-).
- Janet_YoungCopper ContributorThis fixed my issue! Thank you so much!
- SamSomCopper ContributorHaving this exact same issue, I am the owner of the group and all permissions are OK. It's the MAIN link to get to the SharePoint site that isn't working, but everything other link is.
- Kelly_EdingerBronze Contributor
Hi SebKing - not sure if you've already checked this, but just in case: go to Site Information > Site Settings > Site Permissions. If there is anything uniquely permissioned, like a page/library/folder, there will be a yellow banner near the top with a link. From that link you'll be able to see if possibly the landing page or the image is uniquely secured.
You'll also see the site members, owners, and visitors and can validate who should have access. Hope that helps.