Forum Discussion
NThoman
Feb 27, 2025Iron Contributor
Syntex Failing
Starting around 10PM EST last night all my files stopped getting processed by Syntex. All show "Failed". With the error: "The applied models can't process this type of file" These are all PDF and Ex...
Jcook1095
Feb 28, 2025Copper Contributor
Same thing in our tenant. We have a support ticket in. I cant support to reply to us. Also was reassured nothing is wrong with the service when we reported it for ad advisory. Still no advisory from Microsoft. My org is about ready to pull the plug on Syntex. We invested big in it and up until these last few months, it has been great.