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"When a file is classified by a content understanding model" trigger never fires
I found a post similar to this from 2022 that said this issue had been resolved. I have used this trigger successfully in the past but am creating a new flow. When I use the content understanding trigger, it never fires in test mode or when published. I do see that the "date classified" on my SharePoint library is set to GMT instead of my local timezone and was wondering if that could be the issue. Anyone have suggestions on how to troubleshoot? I did try the "when a file is created" just to test if any trigger fires on this doc library and it fires successfully.
I had opened a support ticket with Microsoft and while working with them to gather more information I noticed that the default content center (Syntex setup - Content Understanding settings) was not set. After setting up Azure PayGo I had gone to SharePoint Admin to create a content center and then imported a saved model and applied to a document library. I also had noticed that both autofill and taxonomy tagger were not working (not available in document libraries). So I did two things:
- I deleted and recreated a new resource group for PayGo in Azure
- I set the default content center in Syntex settings (not easy since it was already created but was able to do some JS magic).
After these two changes everything now works. Not sure if it was the Azure resource group or the missing content center that was the problem but wanted to pass along the steps I took. From now on I will always create the default content center in the Admin site first instead of creating one using SharePoint template :)
I had opened a support ticket with Microsoft and while working with them to gather more information I noticed that the default content center (Syntex setup - Content Understanding settings) was not set. After setting up Azure PayGo I had gone to SharePoint Admin to create a content center and then imported a saved model and applied to a document library. I also had noticed that both autofill and taxonomy tagger were not working (not available in document libraries). So I did two things:
- I deleted and recreated a new resource group for PayGo in Azure
- I set the default content center in Syntex settings (not easy since it was already created but was able to do some JS magic).
After these two changes everything now works. Not sure if it was the Azure resource group or the missing content center that was the problem but wanted to pass along the steps I took. From now on I will always create the default content center in the Admin site first instead of creating one using SharePoint template :)
Hi Mario_Fulan , Please check the trigger, as something might have changed. On my tenant, I can see the "When a file is classified by Microsoft Syntex model" trigger, which works fine when I classify a single document using it.
Can you share the screenshot of the flow and the library screenshot once it is classified
