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Joe Cistaro's avatar
Joe Cistaro
Brass Contributor
Nov 16, 2017

After waking from sleep, SfB client will not log back in

Hello,

 

If I have Skype for Business 16.12.77 signed in when my MacBook goes into sleep mode, when it wakes back up Skype for Business is signed out.  I have to login each time this occurs.  

 

Is this happening for all?   Anyone know if it is possible to have the app automatically log back in?

 

Joe Cistaro

  • Merrill Mathew's avatar
    Merrill Mathew
    Copper Contributor

    This issue happens to me as well. If the client is not in the forefront, I don't even understand that I am not connected causing me to be unproductive. I have to sign out and sign back in to get connected again.

    • Phillip Garding's avatar
      Phillip Garding
      Icon for Microsoft rankMicrosoft

      Merrill Mathew - Are you using 16.12 or later build?  We made some changes in that release for how we work when you come out of sleep.  If not, please update to the latest and try it again.  If so, can you report an issue when this happens from an Insider build so we can examine what is happening?

       

      FYI - Madhu Madhu Sudan 

       

      Phil.

  • Hi, Joe - the app should be signed in when you come out of sleep.  Can you report a bug on this so we can take a look?  Please repro the problem and then click on Help\Report an Issue from an Insider build.

     

    Thanks,

    Phil.

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