Forum Discussion
Adrian Mataisz
Feb 06, 2019Copper Contributor
Call queue-Transferring calls to a Sfb user not working
Transferring calls to a Sfb user, when received from a call queue for hybrid users (PSTN on prem), is not working since this week. Anyone experiencing this behavior? "The call couldn't be transf...
Andrew Price
Feb 06, 2019Copper Contributor
The age of question, what has changed in your environment?
A potential cause could be IP and URL changes https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges since your issue started last week, this post was update around the same time.
A potential cause could be IP and URL changes https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges since your issue started last week, this post was update around the same time.
Adrian Mataisz
Feb 07, 2019Copper Contributor
Thank you Andrew. I'll check with our network team.