Forum Discussion
Polycom RealPresence Trio 8800
I'm looking at using the Polycom RealPresence Trio 8800 as a replacement for some of our smaller conference rooms. We are currently using a combined traditional conference phone with a Surface tablet ...
We have just had our trio 8800 installed and nobody can get to grips with using it
When it works it is pretty good but it is so complicated, e.g. the wrap up button closes the call but inadvertently hit sign out and you log the whole system out and have ages to get back in
Try calling out to a different conference call and you'll get an incorrect pin entered - even when you can dial in to that same conference with your mobile no problem
The TV, monitor, phone itself all look very good but that's about it
It won't let me attach a file, but if you create a text file from the text below with a .cfg extension, you can load it into the phone via the web ui of the phone to hide the signout:
<?xml version="1.0" standalone="yes"?>
<!-- Hiding the Sign In and Sign Out option from the home screen but keeping it in the menu-->
<!-- Settings => Features => Microsoft Lync => Sign out)-->
<!-- The User cannot sign in through the web. Only possibility is through the phone GUI -->
<changes>
<test feature.enhancedFeatureKeys.enabled="1" softkey.feature.simplifiedSignIn="0" />
</changes>You can hide the sign out button from the home screen so people have to go into settings to sign out. We learned that the hard way, but know all our phones are configured that way.
