Forum Discussion
James Stewart
Sep 17, 2016Copper Contributor
Polycom RealPresence Trio 8800
I'm looking at using the Polycom RealPresence Trio 8800 as a replacement for some of our smaller conference rooms. We are currently using a combined traditional conference phone with a Surface tablet ...
Jens Skov
Apr 04, 2017Copper Contributor
I'm really impressed with the quality. Remember to update the software :-)
I works well in rooms where I told customers that they could not get a decent sound due to acoutics.
I create accounts dedicated to the rooms they are used in, and have them signed in all the time.
They are then invited as an attendee.
- techlogik7Apr 05, 2017Brass ContributorWould like some more suggestions on this topic. Looking to move to a 3rd party hosted Skype PBX to replace our internal VoIP system, we run O365/Exchange E3 currently and use UM in the cloud for voicemail. So that all works, Just want a phone system to integrate and has proven AA and Call queues etc which Cloud doesn't really do well with/preview
Anyway, one vendor suggested the Real Presence for 3 of our 4 conference rooms that are larger. We have professional A/V setups in these rooms, meaning a dedicated computer as a source, people can bring the SF3/4 that most employees have and plug into the HDMI on the conf table inputs, touch control/professional A/V controllers to handle the video etc.
Then, we typically just use a regular conference phone to call into the Skype Conf service.
So I'm not sure how an SRS or Real Trio, besides the implementation of having it tied to a conference room calendar, which we already use that method as a sheduling tool for users already, and integrating the phone/tie it to those accounts, what features either of these devices would provide for use having Skype features/functions built into them that our Professional A/V, controllers multiple inputs and touch screen controls for these devices will provide?
Sorry, kind of long post there. But not sure what SRS/Real presence as it is being offered to us, will do that isn't already handled and proven, with a user group that knows how to use the current systems and methods would play into this type of conference room setup.
Seems like the Real presence with remote mics would just serve as an audio device using Skype as the PSTN still, just some simpler conference room integration/meeting kickoff/integration. But otherwise, our SF3/4s and dedicated computer as a source as well, or Apple TV for Mac users to stream video to the monitors, what they will do for us?
Thanks - Andrew DevlinApr 05, 2017Brass Contributor
I have installed a trio in place of a polycom ip7000. Users report sound is amazing. It is in a very challenging conference room (large, glass, high ceilings), but remote users are very impressed with the improved sound quality. It has been worth it for the improved sound quality.
Setting up was a bit of a mystery. System basically keeps rebooting a bunch but that is because it knows it needs to upgrade firmware. I thought is was broken at first, but once it finished a few reboots it was all good. Logging into withSfB was no problem.
Visual+ I want to like it. Very easy to join and do screen share even if you are not on a call but...
frame rate is 5fps. For static stuff it is fine (slides) but fast scrolling it is a challenge and sometimes does not scroll to the part of the spreadsheet until I click on a cell in the new location. Sharing a video on a website or in a slide, forget it. Also as mentioned by others it only supports one stream, video stream OR screen sharing but not both at the same time. I wish Visual+ worked better.
- Michal KijewskiApr 05, 2017Copper Contributor
Andrew,
make sure you are in latest firmware, picture in picture was added recentely
- Andrew DevlinApr 05, 2017Brass Contributor
thanks, I will check into that. Probably current as of a month ago but I will confirm. That would make me like the Visual+ a bit more, but I was also hoping to use it for wireless display instead of AppleTV but the performace is just not there.
I will check on the firmware, thanks again.