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Polycom VVX 600 and MFA
Has anyone had any luck with the Polycom VVX 600 and signing into S4B when you have MFA enabled on your account? Or for that matter any polycom device? I've tried app passwords and those don't seem...
Actually, it turns out I found the steps that Scott mentioned at the following article -- http://blog.schertz.name/2016/12/polycom-ucs-5-5-for-vvx-phones/.
It looks like the new 5.5.1 software has a 'Web Sign-In' option that Scott mentioned. On my phone I chose 'Sign-In' and was given the option for 'Web Sign-in'. It stepped me through a process with a url and access code that successfully tied the phone to my account.
Now my Polycom phone is working with my Office 365 tenant with MFA enabled.
To clarify here: the VVX platform does not yet support Multi Factor Authentication (MFA) for any scenario other than the new Web-Sign In method. So while core MFA support has been included in the UCS firmware it's only currently leveraged for using the Web Sign-In process with SfB Online accounts. If requiring MFA for authentication for on-premises SfB Server-homed accounts the phone will most likely not sign-in. NTLM+TLS-DSK is still required for the phones today.
Hi everyone,
I'm having the same difficulty as others with using the Web sign in. I get it signed in ok, but then after a few days it signs itself out and then i have to go through the web sign in process again.
Anyone had any updates on this at all?
thanks
Neil
Hi Neil,
After Jeff's steer to use the web sign in method things have been ok for me. To be fair we're only trialling this with around a dozen users. But with them all on the most recent software (5.7.1.2205 as of this post) we haven't been experiencing any sign-outs. In fact I've been impressed (and very happy) at being able to unplug my phone, hot desk to another part of the office, plug my phone in there and then have it come back up with my account signed in automatically no questions asked - perfect.
Will post again if things go off the rails, but so far so good here.
Best regards,
James
Hi James,
Thanks for this update, my handset may be a software version or two out of date, so i will update to the latest version and post back how i get on
thanks again
Neil
HI Neil,
Still having the same issues here all these months later. Still can only sign in via web sign-in (cannot use userid/password even with APP password for MFA). And still get auto-signed out after a couple of days despite turning off every available "sleep" option I could find.
Frustrating...
