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Polycom VVX 600 and MFA
Has anyone had any luck with the Polycom VVX 600 and signing into S4B when you have MFA enabled on your account? Or for that matter any polycom device? I've tried app passwords and those don't seem...
Actually, it turns out I found the steps that Scott mentioned at the following article -- http://blog.schertz.name/2016/12/polycom-ucs-5-5-for-vvx-phones/.
It looks like the new 5.5.1 software has a 'Web Sign-In' option that Scott mentioned. On my phone I chose 'Sign-In' and was given the option for 'Web Sign-in'. It stepped me through a process with a url and access code that successfully tied the phone to my account.
Now my Polycom phone is working with my Office 365 tenant with MFA enabled.
I am fighting the same problem with an VX310 as well. I have tried both the BToE method and directly via the phones web management console.
Both methods tell me my credentails are invalid when using an 'app password' with MFA configured on the account in Office 365.
Scott, I do not see the link/code that mentioned when doing the BToE setup. I am using the latest BToE from Polycom and Skype 2016. Can you provide more details on your steps?
Actually, it turns out I found the steps that Scott mentioned at the following article -- http://blog.schertz.name/2016/12/polycom-ucs-5-5-for-vvx-phones/.
It looks like the new 5.5.1 software has a 'Web Sign-In' option that Scott mentioned. On my phone I chose 'Sign-In' and was given the option for 'Web Sign-in'. It stepped me through a process with a url and access code that successfully tied the phone to my account.
Now my Polycom phone is working with my Office 365 tenant with MFA enabled.
Just got mine working tonight. I did have to do a factory reset though to get the web signin option to show up. May have been some other reset options that would have worked...but try a couple without luck and then just figured I would do a factory reset. Worked like charm! Thanks everyone for the input!
I have MFA enabled and can sign in using the web sign-in method but am having the same issue with the phone logging out overnight. It's a huge pain to reach for the phone and see it is logged out...
I have tried fiddling with all of the available "stay signed in" options I could find in the phone config, but none seem to solve the issue.
Anyone have any luck keeping the web sign-in auth active for long periods of time? I'm wondering if it is just a restriction/max-life thing they have on the web sign-in auth tokens or something.
Thanks! Having to reset everyting to get the option how to log on was the piece I was missing. My account was already in there, so I've never seen the option to log in via the web. I'll try to reset everything tonight and see if I can get the option of how to log in to display :)
I'll let you know what I find! Thanks again for the link!
~Ben
