Forum Discussion
Auto Attendant -Use existing number
I need to be able to assign a number I ported into SFB online to an auto attendant. I ported in our main companies phone number and I want that to be the number for our Auto Attendant. What can I do?
Porting of User numbers and Service numbers are separate see: https://docs.microsoft.com/en-us/skypeforbusiness/what-are-calling-plans-in-office-365/transfer-phone-numbers-to-office-365
That being said if you already ported the number as a User number, you will need to create a support ticket in the Office 365 Admin Center to get it converted to a Service number.
