Forum Discussion
Holy Voicemail Batman!
Did Microsoft just test a new way to deliver missed calls and voicemails to Outlook? For just 3 notifications yesterday they came in as actual emails! Which means I can place a rule on them and ...
We are 100% online. 365 E3, Cloud PBX, PSTN Calling.
The current way MS sends notifications/voicemails is not a normal email. It has no header information.
So this is how they normally come in and I can't make an inbox rule for it.
(don't worry about the phone number it was a spam call)
The "emails" in question are like the example below. I had a missed call and Voicemail come in through "via Voicemail Service" <sbvmsvc1@microsoft.com>
And the notification & Voicemail was from a client so I know it wasn't spam.
Just seems odd that a couple of these would come in a completely different way.
The first screenshot does say it's a preview state, so they could have turned something on and back off again.
I know that Exchange Online UM with an on-premises Skype for Business system can provide transcription and embed the media player in the email (your first screenshot), whereas the Azure voicemail as part of Cloud PBX attaches a MP3 file to an email (your second screenshot).
I know that Exchange Online UM with an on-premises Skype for Business system can provide transcription and embed the media player in the email (your first screenshot), whereas the Azure voicemail as part of Cloud PBX attaches a MP3 file to an email (your second screenshot).
