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paulgranser's avatar
paulgranser
Copper Contributor
Jan 09, 2024

Dropdown menus not showing in SCSM 2022 - With Update Rollup 2

Dear Community,

we have the following problem with our newly installed environment:

Any kind of dropdown menu only shows values when hovering over it (e.g. Resolving an Incident or Classifications) - although you can navigate with the arrow keys.

 

Have any of you experienced a similar problem?

 

 

    • paulgranser's avatar
      paulgranser
      Copper Contributor

      EricHoechtl We have just discovered the following which causes the problem: with two monitors it works on the monitor where the scaling is at 100%, on the monitor where the scaling is at 125% it does not work. Maybe there is a Setting that can be changed...

      • yeeahnick's avatar
        yeeahnick
        Copper Contributor
        We have the same issue and used the same workaround.

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